Secure Payment Policy
Overview
- We are committed to protecting your payment information and providing a secure checkout experience on www.noxrdusa.com
- This policy explains how we process and protect payments.
- Credit and debit cards processed via Stripe or Paypal
- PayPal (including PayPal balance, linked cards, and bank accounts as available in your region).
- We may add or remove payment methods at any time.
- All card payments are processed by our PCI DSS–compliant partners: Stripe and PayPal.
- We do not collect, store, or have access to your full credit card number, CVV, or bank account details on our servers.
- For card payments, your card details are entered into Stripe’s secure, encrypted payment fields or securely transmitted to Stripe using tokenization.
- For PayPal payments, you are redirected to PayPal’s secure environment to complete the transaction.
- Our website uses SSL/TLS encryption across the entire site (HTTPS) to protect data in transit.
- We implement additional security controls such as firewalls, regular security patches, and access controls to safeguard our systems.
- Where supported, we may use strong customer authentication (e.g., 3D Secure) to help prevent unauthorized transactions.
- We never request your full card details by email, chat, or phone.
- Stripe and PayPal are certified to the Payment Card Industry Data Security Standard (PCI DSS).
- Because payments are handled by these providers, your sensitive payment data is processed in a PCI DSS–compliant environment.
- We may store limited non-sensitive payment metadata (e.g., transaction IDs, last 4 digits of card, card brand, expiration month/year, billing name and address) to:
- Confirm your order, issue refunds, prevent fraud, and meet legal and accounting requirements.
- All personal information is handled in accordance with our Privacy Policy: [link to Privacy Policy].
- We use automated fraud detection and risk scoring provided by Stripe/PayPal and may request additional verification if suspicious activity is detected.
- We reserve the right to decline or cancel orders if fraud or unauthorized activity is suspected.
- When you submit an order, an authorization may be placed on your payment method. The final charge will occur when your order is confirmed.
- Your statement may show our billing descriptor as “noxusa” or “noxusa – noxrdusa.com].”
- Prices are listed in USD; applicable taxes, fees, and shipping will be shown at checkout.
- Refunds are issued to the original payment method via Stripe or PayPal in accordance with our Refund Policy: [link].
- Processing times for refunds may vary by payment provider and bank.
- If you believe a charge is incorrect or unauthorized, please contact us first at support@noxrdusa.com. We’ll work with Stripe/PayPal to investigate.
- You may also dispute a transaction directly with your card issuer or PayPal under their policies.
- If you navigate to Stripe or PayPal from our site, their terms and privacy policies will govern your use of their services.
Changes to This Policy
- We may update this policy from time to time. Changes take effect upon posting on this page with a revised “10/16/2025.”
- If you have questions about payments or security, contact us at:
- Email: [support@noxrdusa.com]
- Address: Nox Auto Accessories LLC / Houston, Texas